This is the worst service I have ever experienced. The people force us to take a reservation intentionally without telling us that where going to charge us upfront..we were suppose to take a room at our arrival because we weren't sure if we were going to make it or not. Finally we couldn't make it and they charged us 160& without us having to benefit of any of their service. And they didnt tell us any of that information upfront...and their staff are very impolite and disrespecful. Extremely Bad Service, Avoid at all cost !!!!I'm bringing them to court !
La seule et unique raison pourquoi je ne donne pas 5 toiles c'est que nous avions des chambres dans les fentres n'ouvrait pas. Pour tout le reste tout est parfait le personnel est excellent courtois serviable avec un toujours un sourire. Il y a beaucoup de Spa qui sont ouvert l'anne pour se rendre vous avez mme des tapis chauffant pour s'assurer qu'il n'y a pas de neige de glace. Le djeuner au lit le matin n'est pas gastronomique cependant c'est trs cute de recevoir un panier en osier rempli de bagel et de muffins, du beurre et des confitures et des jus.
Very pleasant stay for a family of 4 at this hotel. Located across the street from the lake & beach. Hotel has warm indoor and outdoor pools and lots of spa hot tubs. Property is well looked after with beautiful flowers and outdoor furniture. Plenty of areas to sit and enjoy the views. Rooms are comfortable and have all the needed amenities. The staff is welcoming and very friendly. Special thanks to Brigitte for her outstanding service. We would recommend this hotel and will gladly return.
Avons eu un service exceptionnel. L'ambiance est chaleureuse, les chambres sont propres et le personnel est toujours souriant. Cette auberge est situe en face du lac des Sables et il y a 30 km de sentiers marcher.
We booked the last room available and we felt super lucky because it is in a great location. The pool is small but does the job. The staff is friendly. I liked how the beach was nearby and we didnt have to pay to enter.
Auberge Hôtel Spa Watel is a Canadian Lodging based in Sainte-Agathe-des-Monts, Quebec. Auberge Hôtel Spa Watel is located at 250 Rue Saint Venant, Sainte-Agathe-des-Monts, QC J8C 2Z7, Canada.
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